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Sam Pack’s Five Star Ford Dealership

Five Star Ford of North Richland Hills

Why Five Star Ford North Richland Hills is your Trusted Friend in the Automotive Business

At Sam Pack’s Five Star Ford of North Richland Hills, we want every Texas driver to know that they have a trusted friend in the automotive business. We’ve worked hard to earn the respect and trust of our customers near Dallas, TX, which is why we always strive to provide a best-in-class experience. Our team is passionate about the experience you have here, and we couldn’t be prouder to have won the coveted Ford Triple Crown for 19 straight years and the President’s Award for customer satisfaction for 20 years based on our outstanding dedication to meeting our customers’ needs. Over 57% of our employees have been a part of our Sam Pack Ford dealership for over five years and many of our management staff have been with us for over 15 years. Click here to view our incredible staff!

When you choose Sam Pack Ford dealership in North Richland Hills, TX, you’ll benefit from the largest inventory of Ford vehicles in the Dallas Metroplex. We’ve been the No. 1 Volume Ford Dealer in North Texas for 14 years in a row, so you can look to us to deliver the selection you deserve. As the 2019 DealerRater Ford Dealer of the Year, we’ll always go above and beyond to make your car-buying experience enjoyable, and our tenured staff will walk you through the financing process to help ease any worry or stress. Add in our money-saving New Ford and Pre-Owned specials, transparent pricing and state-of-the-art service center, and you’ll find that Sam Pack Five Star Ford of North Richland Hills has everything you need and more for the ultimate dealership experience!

access_time Sales Hours

Mon 8:30am - 9:00pm
Tue 8:30am - 9:00pm
Wed 8:30am - 9:00pm
Thu 8:30am - 9:00pm
Fri 8:30am - 9:00pm
Sat 8:30am - 9:00pm
Sun Closed

access_time Service Hours

Mon 7:00am - 7:00pm
Tue 7:00am - 7:00pm
Wed 7:00am - 7:00pm
Thu 7:00am - 7:00pm
Fri 7:00am - 7:00pm
Sat 8:00am - 5:00pm
Sun Closed

More Reasons Why You Should Buy from Five Star Ford of North Richland Hills:

  • Our state-of-the-art Ford service center is run by 40 factory-trained and Ford-Certified Master technicians who are skilled at locating your problematic Ford part and fixing it in a timely manner.
  • Our dedicated Commercial Sales Managers can provide your business with the vehicles and upfits you need to keep your business running.
  • Our Texas Ford dealership has received an A+ rating from the Better Business Bureau.
  • We’re a proud member of the Sam Pack Auto Group, which upholds our same commitment to excellence.
  • Our Ford dealership will service your Ford commercial fleet, so you and your team can keep running on schedule.
  • We’re a proud member of the NE Tarrant Chamber, HEB Chamber and Keller Chamber of Commerce because we want to help our business community thrive together!

If you want to experience the difference a Sam Pack Auto Group dealership makes, visit Five Star Ford of North Richland Hills today!

Take a Virtual Walkthrough of our Ford Dealership!

Dealer Awards & Recognition

Triple Crown Award

Five Star Ford of North Richland Hills is the ONLY Ford dealership in the Nation to win Ford’s Most Prestigious Award every year since its inception in 2001. That’s 19 years in a row! It combines all of the most important aspects of a top quality dealership. In order to win the Triple Crown Award you must achieve Top 100 Sales Volume in the Nation, Top 100 Parts & Service Volume in the Nation and the President’s Award which is based on top customer satisfaction.

Top 100 Sales

Being in the Top 100 in volume sales for Ford Dealerships in the Nation means we consistently sell vehicles in high volume. This benefits you because we have a larger, volume based inventory so we’re much more likely to have the exact new Ford you’re looking for. Selling in volume also allows us to price our vehicles more aggressively. We have been the #1 Volume Ford Dealership in North Texas every year since 2005 and we consistently rank in the Top 5 Volume Ford Dealership in the Nation.

Premiere Club V03

Premier Club

To be a member of Ford’s Premier Club, you have to be one of the top 50 retail parts purchasing Ford dealerships in the Nation. This benefits our customers in many ways especially when they come in for service. Due to our high parts volume, we are more likely to have the part you need in stock which saves you time and hassle.

DealerRater Dealer of the Year

Five Star Ford of North Richland Hills has been recognized as the United States DealerRater Ford Dealer of the Year for 2019. We were rewarded for outstanding customer satisfaction as expressed through customers’ online reviews posted on DealerRater. We were very excited to have heard from so many satisfied customers.  Feel free to read our reviews here.

BBB Torch Award for Marketplace Ethics

The Better Business Bureau’s Torch Award for Marketplace Ethics was created to publicly recognize businesses and charities that maintain a solid commitment to conducting their business practices in an ethical manner. We are proud to be the recipient of the 2013 award, and we promise to maintain our devotion to excellence, now and into the future.

Edmunds.com Five Star Dealer Award

Five Star Ford of North Richland Hills earned this award for meeting the needs and providing excellent service to Edmunds.com car shoppers. We have an average customer review rating of five stars on Edmunds.com!

We strive to treat our customers with respect and honesty so that we can be your trusted friend in the automotive business.

Partners in Quality

This is considered Ford Credit’s most prestigious dealer recognition award. It recognizes dealers that excel in both customer satisfaction and support for Ford Credit.

Certified Pre-Owned

Five Star Ford of North Richland Hills has the honor of being the #1 Ford Certified Pre-Owned dealership in the Dallas/Ft. Worth Metroplex.

Additional Recognition

City of NRH “Outstanding Large Retailer of the Year”

Northeast Tarrant County Chamber of Commerce “Business of the Year”