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Tuesday Tech Tips – Pairing Your Phone


Once paired up with your vehicle, you can use your phone through the SYNC system,without ever touching your it.  The phone can remain in your pocket, purse, backpack or wherever else you may keep it.  Hands-free calling is the safest way to use your phone while driving.  You can place a phone call as easily as talking to another person in the car.

The VOICE button can either have the word Voice printed on it, or have a symbol that looks like a face with lines coming from it.  Simply press the VOICE button on the steering wheel, and say “Call John Smith on cell” after the command prompt.  Some SYNC-enabled vehicles require you to say “PHONE” before using the calling features. Certain phones and SYNC-enabled vehicles will also allow you to listen to TEXTS received on the phone.  For ones that do, all you need do is press the VOICE button, releasing it quickly, and say “Read Message” or “Read Text” after SYNC asks for a command.

The process for pairing your phone the very first time is not hard, but it does require several steps.  This is something that I receive phone calls and assist with in our Service Department fairly regularly.

Step #1 

On the Center Stack (Radio), find the Phone Button and press it.  If it tells you that it is “Searching for a previously paired phone,” there are two possible reasons:  This may occur if someone else’s phone has previously been paired to the vehicle, or maybe you have gotten a new phone.  If you have gotten a new phone, even though the number may be the same, it is not the same phone, and will have to be paired to function.

If this is the case, press the OK button.  This will stop it searching, and will ask if you want to Add a New Device.  If there has been no phone paired it will go directly to this option.  Press OK.

The system will generate a 4-digit PIN code and display it on the screen.  When your phone recognizes SYNC, it will pop up a pin-entry screen on your phone.  Key in the PIN displayed on the screen in the center stack.

Step #2  

Find the Bluetooth menu on your phone.  The location of this will vary by maker, however, it is generally found within the SETTINGS menu.  On some phones, it is located within a menu labeled TOOLS. Bluetooth may be found in other menus, such as CONNECTIVITY.  Within the menu, you will find the option to Pair your phone with Bluetooth devices (the directions for this will vary also, I have also seen terms other than Pair).  Most phones require that the phone be made DISCOVERABLE.  Most phones have a SEARCH feature that you will have to enable to locate Bluetooth devices.

Step #3 – Approvals – Phonebook and Text Messaging

Sync will ask you several questions and will give you audio cues as it goes.

1) SYNC will ask if the phone is to be the primary phone.  Press OK, if it is.  If not, use the down arrow to find NO, then press OK to select.

2) SYNC will ask to download your phonebook. Press OK, twice, unless you don’t want to download the phonebook.  If this is the case, when it asks, use the down arrow to NO, and then press the OK button.

3) Don’t neglect the screen of your phone at this time, as many phones will ask permissions to share contacts/messages.  Especially Androids.  If you do not approve this, SYNC will not be aware of changes to your phonebook; it might not download the phonebook altogether.  So, if you added your friend that you ran into to your phone, then the number won’t be in the phonebook in your vehicle.  If you approve this, the phonebook will automatically update additions.  Messaging, if your phone requests this, your phone may allow you to listen to Text Messages in the vehicle through your SYNC system.

4) iPhone – does not ask all the permissions.  For texting, however, you need to go into the Bluetooth Menu on your phone.  To the right of SYNC in the menu is a little blue button that looks like (i) or (>).  Press this button which gives you another menu for your phone.  You can also name the vehicle here.  There is a toggle switch labeled Show Notifications.  Toggle this on to receive texts.  Down below you will also find GROUPS.  You can determine which groups are loaded into your phonebook within the vehicle.  If you have a large phonebook, this can be a big time-saver.

Want to learn about SYNC or MyFord Touch? We have classes every Saturday:  SYNC Class at 9:30am, MyFord Touch at 11:30am.  FREE One-on-One sessions are also available on weekdays by appointment.  Call 817-498-8838 to schedule and please allow for 24 hrs. notice.